ON INSTAGRAM

© 2016 by TendanceHunter. All rights reserved.

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FAQ

How do I know if an item will fit me?

 

Sizing for vintage clothing is different to the standardised sizing nowadays, the items come from different times and different parts of the world, therefore, we provide the item's descriptions and a size estimate for each item, not the size listed on the label of a product. Also we provide the model's height and size to give you the best idea of how a garment will actually fit you. If you are not sure about the size of a particular item, please don’t hesitate to get in touch, and we will happily send over the exact measurements within 24 hours.

 

What is the condition of the items?

 

The clothing on our website is hand-picked to offer you an exclusive and interesting selection of secondhand clothing. Each item is cleaned and checked for defects before being sold on the website. Although each secondhand treasure is carefully checked for quality, small imperfections are part of what makes these items unique. We do our best to make sure that both the photos and descriptions give you an accurate impression of each product. Please be sure to check the product description for special details about an item.

 

Where the garments come from?

The clothes come from our partners located all over the Europe and the USA, generally from their warehouses. We select the the high quality pieces according to the interest of our customers. 

How could I contact you?

 

For any questions, please email us at contact@tendancehunter.com or write us a message on Facebook. We promise to get back to you within 24 hours.

 

The item I want to buy is no longer available. What can I do?

 

Because each of the items featured on our site is unique, we usually only have one in stock, and once that it is sold, it is, unfortunately, no longer available. If you missed out on the chance to buy something you fell in love with on our website, please contact us at contact@tendancehunter.com and we can let you know if something similar becomes available in the future.

 

How can I pay for my order?

 

You can pay your order vis PayPal or a banking card.

If you are having problems with payment during checkout please contact at contact@tendancehunter.com

 

What do I do if there is a problem with something I bought?

 

Your happiness from the purchase and experience shopping with us is our priority. If you have a problem once you have received your order, e-mail us at contact@tendancehunter.com with your name, order number and address, and we will find the solution for you.

  

I have some technical issues, what can I do ?

If you are having any technical issues on our website, we recommend you check that you have the latest updates for browser.

If you are still having problems, get in touch at contact@tendancehunter.com, and we will try our best to help you. To help us solve the issue, please include as many of the following details as possible, such as what part of the website you are having trouble accessing and your browser.