ON INSTAGRAM

© 2016 by TendanceHunter. All rights reserved.

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Policies

Shipping and delivery

All orders are shipped from France.

All shipping costs are calculated based on each garment’s destination and weight. Cost of the shipping varies from 5.50 to 13.50 euros depending on the country of delivery. For customers outside of Europe, please be aware that you will be responsible for any additional taxes, duties and customs related to your shipment.

If you submit your order before 12am (Monday-Friday) we will try our best to dispatch your order the same day. Orders placed after 8pm will be sent the next working day.

You will receive an e-mail with a tracking number once your order has shipped. You can use that information to track your package and see the expected delivery date on the transporter's website. If you don’t receive an e-mail from us within 2 days of placing your order, check your spam/junk mail folders just in case it’s ended up there. In case you have any questions or problems, contact us at contact@tendancehunter.com – please make sure you include your name and order number.

 

Online security 

 

We utilise industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of personal information such as your name, address and other critically sensitive information like your credit card details. Information passed between your computer and our website cannot be read in the event someone else intercepts it. This technology includes the following features:

Authentication - ensure that your information is sent securely 

Encryption - protects your data so that it can not be intercepted or accessed by others

Data Integrity - ensures that your information is accurate when we receive it

Your personal privacy and security of your data are very important to us and we want you to feel confident that we are putting leading measures in place to ensure online safety and security.

Return

 

We do not accept returns or offer refunds, unless it has been agreed upon for special reasons or in case an item has delivered to you in an unacceptable condition. Transparency is important to us; within each item listing, there are detailed descriptions unique to each garment. We take our time to provide you the full description of every each item in our store. Please make sure to read item descriptions before ordering. We do our best to make sure that both the photos and descriptions give you an accurate impression of each product. 

Please note that little natural signs of wear are normal for vintage. We believe that this is what makes vintage pieces special; the fact that each garment has their own history and has gone on their own unique journey. All items hand-picked and carefully inspected. We propose only high quality pieces with a particular stories. Any noticeable flaws in garments will be noted in the listing.

If you have any questions about a particular item, please feel free to contact us contact@tendancehunter.com